Most companies now use networking monitoring software to monitor the health and performance of their servers, apps, and SNMP devices. Choosing the right monitoring software is essential to maintaining the integrity and efficiency of an organization’s networks.
Here are certain unique considerations that must be taken into account when choosing SNMP monitoring software .
How Many Operators Does The Software Need?
Manpower requirements are a top consideration when choosing network monitoring software. Many monitoring solutions require high-levl engineers to configure and manage a monitored IT infrastructure. Ideal software should enable a larger number of personnel to tackle the job of monitoring for the sake of reporting and alerting.
Open source solutions, like Nagios require a high degree of technical acumen to successfully configure and understand their monitoring solution. This creates a siloed environment that make the business personnel dependent, with perhaps as few as one or two employees who are able to understand the complexity of their network monitoring software. Buyers need to maintain a fine balance between performance and the number of employees needed to achieve optimum yield from the software package.
Does It Require Any Special Hardware Or Add-Ons?
Dedicated, premise-based solutions often require additional hardware with fail-over servers to monitor accurately. Many manufacturers who aggressively market their network performance monitoring platforms often fail to mention these high system requirements. Buyers often end up having to upgrade existing servers, or purchasing new servers to run their network monitoring software.
Multiple necessary add-ons are another common reason for a larger-than-expected bill, or time investment. Network monitoring solutions tend to be of two types. The first arrangement consists of a core product, which is supported by several add-on modules. The advantage of this system is that it allows the buyer to create highly customized network monitoring solutions. However, there is a manpower and server cost that can outweigh any benefits.
Opting for an all-inclusive, preconfigured, and fully integrated network monitoring software solution, which does not require extras to function is a tremendous benefit for anyone diversifying their network environment, or looking to monitor a wider array of IT infrastructure. These solutions are typically cheaper in that they require less experienced personnel to effectively use, and do not require additional hardware or servers to accurately monitor the health and performance of the stack.
How Customer Friendly Are They?
Vendors with a fast, efficient, and client friendly customer service and troubleshooting cell will make all the difference. Make sure the company has technicians available to walk users through any difficulties they might encounter during the installation and configuration.
SaaS-based network monitoring software solutions typically include unlimited support as part of any ongoing monthly price.